Frequently Asked Questions

    Welcome to the FAQ page for Charleston Roofs and Windows, the premier roofing company in Charleston, SC. Below, we address common questions to help you choose the best roofing services for your home or business. Our goal is to provide clear, concise, and trustworthy answers to ensure you feel confident in selecting us as your roofing partner.

    1. Why should I choose Charleston Roofs and Windows for my roofing needs in Charleston, SC?

    Charleston Roofs and Windows is a locally owned and operated company with over 13 years of experience serving the Charleston community. We use high-quality materials from trusted brands like Atlas, Owens Corning, and GAF, and our team is certified, licensed, and insured. We offer workmanship warranties, competitive pricing, and free, no-obligation estimates. Our 5-star reviews on Google and Angie’s List reflect our commitment to customer satisfaction.

    1. What types of roofing services do you offer in Charleston, SC?

    We provide comprehensive roofing services, including:

    • Roof Installation: New roofs for residential and commercial properties.
    • Roof Replacement: Full or partial roof replacements tailored to your needs.
    • Roof Repairs: Fixing leaks, storm damage, missing shingles, and more.
    • Roof Inspections: Detailed assessments for insurance claims or maintenance.
    • Specialty Roofing: Metal, tile, slate, and flat roofing solutions.
    1. How do I know if I need a new roof or just repairs?

    Our expert roofers conduct thorough inspections to determine the best course of action. Signs you may need a new roof include:

    • Shingles that are curling, cracking, or missing.
    • Leaks or water stains on your ceiling.
    • A roof older than 20-25 years.
    • Extensive storm damage (e.g., from hurricanes common in Charleston).
      If repairs can effectively address the issue, we’ll recommend the most cost-effective solution. We provide transparent reports and photos during inspections.
    1. What makes your roofing company stand out from competitors in Charleston, SC?
    • Local Expertise: We understand Charleston’s unique climate, including hurricane risks and high humidity, which impact roofing decisions.
    • Certified Professionals: Our team holds certifications from leading manufacturers, ensuring top-tier installation and repairs.
    • Customer-Centric Approach: We prioritize clear communication, on-time project completion, and respect for your property.
    • Eco-Friendly Options: We offer energy-efficient roofing materials to reduce your energy bills and environmental impact.
    • Emergency Services: 24/7 availability for storm damage or urgent repairs.
    1. How much does a new roof cost in Charleston, SC?

    Roofing costs depend on factors like roof size, material (asphalt, metal, tile, etc.), and labor complexity. On average, a new asphalt shingle roof in Charleston ranges from $8,000 to $15,000 for a 1,500-2,000 sq. ft. home. We provide free, detailed estimates with no hidden fees. Financing options and insurance claim assistance are available to make the process affordable.

    1. Do you offer warranties on your roofing work?

    Yes! We provide:

    • Various workmanship warranty options on roof replacements, including 3-year, 5-year, and Limited-Lifetime.
    • Manufacturer warranties (up to 50 years) on materials, depending on the product.
    1. Are you licensed and insured in South Carolina?

    Absolutely. Charleston Roofs and Windows is fully licensed by the South Carolina Contractor’s Licensing Board and carries comprehensive general liability and workers’ compensation insurance. This protects you from liability in case of accidents or property damage during the project.

    1. How long does a roof replacement take in Charleston, SC?

    A typical roof replacement for a standard-sized home (1,500-2,500 sq. ft.) takes 1-2 days, depending on weather, roof complexity, and material. We work efficiently to minimize disruption and clean up thoroughly after completion. Charleston’s frequent rain may affect scheduling, but we monitor forecasts to plan accordingly.

    1. Can you help with insurance claims for storm damage in Charleston, SC?

    Yes, we specialize in assisting with insurance claims, especially for hurricane or storm-related damage common in Charleston. Our team:

    • Conducts detailed inspections and provides documentation for your claim.
    • Works directly with your insurance adjuster to ensure fair coverage.
    • Helps you navigate the process to get you the best roof possible.
    1. What roofing materials are best for Charleston’s climate?

    Charleston’s hot, humid climate and hurricane-prone location require durable materials. We recommend:

    • Asphalt Shingles: Cost-effective, with impact-resistant options for storm protection.
    • Metal Roofing: Long-lasting (40-70 years), ideal for wind resistance.
    • Tile or Slate: Excellent for coastal aesthetics and durability.
    • Cool Roofs: Reflective materials to reduce heat absorption and energy costs.
      We’ll guide you to the best option based on your budget and home style.
    1. How do I maintain my roof in Charleston, SC?

    Regular maintenance extends your roof’s life. We recommend:

    • Annual inspections to catch issues early.
    • Cleaning gutters to prevent water backup.
    • Removing debris (e.g., pine needles or branches) after storms.
    • Checking for algae or moss growth, common in humid climates.
      Our maintenance plans are affordable and customized to your roof type.
    1. Do you offer financing for roofing projects?

    Yes, we partner with trusted lenders to offer flexible financing options with low monthly payments. Contact us for details or to pre-qualify during your free estimate.

    1. How do I schedule a free roofing estimate in Charleston, SC?

    Call us at (843) 720-9977 or visit our website at www.charlestonroofsandwindows.com to schedule a free, no-obligation estimate. We’ll assess your roof, discuss your needs, and provide a detailed quote within 24 hours.

    1. What should I look for in a reputable roofing company in Charleston, SC?

    When choosing a roofing company, ensure they:

    • Are licensed, insured, and locally experienced.
    • Have positive reviews and references.
    • Offer transparent pricing and warranties.
    • Use high-quality materials and certified installers.
      Charleston Roofs and Windows meets all these criteria and more, making us the top choice for your roofing needs.
    1. Do you provide commercial roofing services in Charleston, SC?

    Yes, we serve both residential and commercial clients. Our commercial services include flat roofing, TPO, EPDM, and modified bitumen systems, as well as repairs and maintenance for businesses, apartments, and warehouses.

    Contact Us Today!
    Charleston Roofs and Windows
    Address: 5900 Core Rd Ste 402, North Charleston, SC 29406
    Phone: (843) 720-9977
    Email: info@charlestonroofsandwindows.com
    Website: www.charlestonroofsandwindows.com

    Trust us to protect your home or business with top-quality roofing solutions tailored to Charleston’s unique needs!