Charleston Roofs and Windows gave me the newest and coolest roof in the neighborhood. They were very professional. They arrived on time, repaired issues with my roof structure, and replaced all the shingles with a hot red color. It looks great. They exceeded expectations even down to the thorough cleanup. I would highly recommend them.
Recently had my roof replaced. It was a very smooth process once Jesse came on board. After originally working with another company that failed to maintain communication Jesse took over and made the the process extremely easy from that point forward. He even handled the coordination of having our solar panels removed and installed again after the roof was replaced. Highly recommend!
Michael was outstanding with helping with my roof back in 2019 very professional and customer friendly. Well today I have another home I purchased and once again Charleston Roofing and Windows is my choice and Michael Kelly is the representative I’m going with. If anyone ever needs home improvement for your roof or windows please call Charleston Roofing and Windows Company their the best in the business without a doubt.
We had some hail damage and Charleston Roof & Windows helped us work through our insurance claim to get it replaced. Eric was amazing to work with and walked us through every step of the way, including meeting with our adjuster and sorting out paperwork. The roof looks amazing and definitely helped raise our property value. Would highly recommend Eric and this company.
It was a pleasure to work with Charleston Roofs &Windows especially with Eric Chessnut and his team. Eric was easy to work with and very knowledgeable. Answered all our questions and explained every details. He and his team did an awesome job from start to finish with our new roof (including insurance claim). Very professional, responsive, excellent quality of work. Highly recommended. We love our new roof! Thanks Eric!
CRW has a pretty good customer service process. The time from from contact to assessment to repair was very quick.
Charleston Roofs and Windows did a superb job from sales to finish ! Very good at communicating the details of process through finish and follow-up. They help you set up and communicate with insurance claim . Highly recommend this company ! Give Michael a call for quote !
Excellent customer service across the organization! They foster a real team environment and it shows, they all work together to help their clients and have a can-do attitude. They have been able to send people out assist my clients on a very short time frame - highly recommend!
We called 3 roofing companies to come out and take a look at a leak in our roof in our new house. Charleston roofs + windows was the only one that came at the scheduled time. Garrett came and was very friendly and professional. Super nice guy. Fortunately for me he pointed out that my roof is fairly new and should still be under warranty. He did take the time, however, and went in our attic and on the roof and told me exactly what was causing the leak and he gave us a fair estimate in case we couldn't track down the roofing company from the previous owner of the house. I highly recommend this company and if I ever have a problem that is not covered under my current warranty I will be sure to call Garrett!
I got a completely free roof thanks to Eric chesnutt for working with my insurance company! They ended up replacing my windows 2 months later with hurricane windows. My insurance premium went down by almost half from increasing my home hurricane rating. Super impressed with everything I experienced from start to finish. I would absolutely recommend this company!