Privacy Policy

Last Updated: May 2026

At Charleston Roofs + Windows, your privacy is important to us. We are committed to being transparent about the information we collect and how we use it. Please read this policy carefully to understand our practices.

The Information We Collect

This notice applies to all information collected or submitted on our website via email or through any forms you voluntarily fill out. The types of personal information collected on these pages include:

  • Full name
  • Home or property address
  • Email address
  • Phone number(s)
  • Details about your roofing, window, gutter, or siding service needs
  • Comments or opinions about Charleston Roofs + Windows
  • Whether you are a new or returning customer

The Way We Use Information

We use the information you provide to respond to your inquiry, provide estimates, and schedule service appointments. We do not sell or share your personal information with outside third parties for marketing purposes.

If you express interest in our services, you may be added to our mailing list to receive updates about promotions, seasonal specials, or service reminders. Out of respect for your privacy, you may unsubscribe from our communications at any time (see "How to Contact Us" below). We will not re-subscribe you once you have opted out.

We never use or share personally identifiable information provided to us online in ways unrelated to those described in this policy.

Website Analytics

This website uses analytics tools, such as Google Analytics (a web analytics service provided by Google, Inc.), to help us understand how visitors interact with our site. These tools collect anonymous statistical data to improve our website's performance and content.

Analytics software uses "cookies" — small text files placed on your device — to collect information about your use of the website, including your IP address. This information is transmitted to and stored on the analytics provider's servers. Google and other analytics providers use this data to compile reports on website activity and to provide related services. They may transfer this information to third parties where required by law.

Neither Charleston Roofs + Windows nor our analytics vendors link or seek to link an IP address to the identity of an individual user. We will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by adjusting your browser settings. Please note that doing so may limit some functionality of this website. By using our website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes described above.

Our Commitment to Security

We take reasonable precautions to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. When you submit personal information through our website, your information is protected using industry-standard practices.

Links to Other Websites

Our website may contain links to other websites for your convenience and reference. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit through a link on our site.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy — including requests to be removed from our mailing list — please reach out using any of the following: