Whether you need repair work or a replacement roof, it helps to ask a few questions before hiring a roofer. The answers to these questions can provide insight into the quality of this professional’s work.
1. How Long Have You Been in the Roofing Business?
While you shouldn’t make your hiring decision on experience alone, it can be beneficial to work with a roofing company that’s been in business for at least a decade. A long-time roofer can provide you with satisfactory answers to your questions and even offer answers to questions that may not have occurred to you. In addition, an experienced roofer will have plenty of references to offer from previous clients.
Remember, a reputable roofer is glad to show you examples of their work and answer any specific questions you have about the projects. Not surprisingly, many roofers showcase their work via a gallery of colorful photos on their website.
2. Do You Use Roofing Subcontractors?
Some roofers use subcontractors for various parts of a project. If you encounter a roofer who does this, make sure the subcontractors have the proper licensing and insurance.
In addition, it’s a smart idea to ask for the name and address of the subcontractor. Then, visit the Better Business Bureau’s website to do some basic research on them. While you’re at it, look for any information posted about the subcontractor on social media websites.
3. Will You Provide an Estimate in Writing?
The answer to this question should be yes. A written estimate lists materials, labor, and other expenses involved in the roofing project. This type of estimate helps the homeowner avoid unexpected costs.
4. How Do You Keep the Project Running on Schedule?
A roofing project that goes off schedule can quickly become more costly. So, ask the roofer to explain how they keep the project on schedule.
As an example, a lack of the right tools and materials can certainly throw a roofing project off schedule. Consequently, ask the roofer for their contingency plan if this occurs. Or, what if there is a long period of inclement weather that slows down the work? This is another scenario to present to the roofer to see whether they have backup plans in place.
5. How Will You Clean Up the Yard and the Surrounding Area?
An experienced roofer knows that cleaning up is an essential part of every project. Not surprisingly, there are many types of debris connected with a roofing project. Discarded packaging from roofing material, nails, and old shingles are just a few examples. Consequently, the cleanup process should be ongoing to prevent debris from blowing into the street or your neighbor’s yard.
The roofer should have a dumpster or other container on-site for disposing of debris. Also, inquire about how they collect lost nails and other metal components from grassy areas. Some roofers use magnets to retrieve lost nails from the grass around a home.
6. Who Do I Contact If Any Questions or Issues Come Up During the Project?
The answer to this question should include a name and phone number. If the person isn’t able to take your call, ask the roofer how long it will take for the individual to get back to you. A dependable roofer understands the importance of answering your questions and addressing issues right away so you know your project is in capable hands.
7. Do You Have a Roofing Contractor’s License?
Once again, the answer to this question should be yes. Ask for the full name on the license so you can follow up with the local licensing bureau. Talk with someone there to see whether the roofer’s license is up to date. Also, ask if the roofer has any violations on record.
Keep in mind that there’s a difference between a roofing contractor’s license and a business license. A business license doesn’t have anything to do with qualifications related to performing roofing work.
8. Will There Be a Supervisor Present Throughout the Project?
Having a supervisor on-site throughout the project helps keep things on schedule. Plus, you have someone to communicate with right away if any issues arise.
9. Do You Provide a Warranty for Your Work?
A reliable roofer is going to answer yes to this question. Of course, the next step is to look into the length and details of the warranty.
Keep in mind that a roofer’s warranty relates to the work done, whereas the manufacturer’s warranty covers the materials used in the project. Comparing the warranties of different roofers in your area can be helpful in determining which company offers the most protection.
10. Do You Have Insurance Covering the Safety of Your Workers?
If a roofer has an accident on your property and suffers injuries, you want to know that the company has insurance. Specifically, check to see if the roofer carries worker’s compensation and liability insurance. You may also want to look into what your homeowner’s insurance covers regarding a roofing-related accident or damage to your property.
11. How Do You Prepare the Surrounding Property for a Roofing Project?
A reputable roofer walks the property to see if there are any special considerations to make the team aware of. For example, if you have a backyard swimming pool or a garden on one side of the house, then steps need to be taken to protect these things. In addition, if any vehicles are especially close to the home, the roofer is likely to suggest another place to park them. Checking the property in advance of a project can head off issues and delays after the work gets underway.
Count on Our Roofing Company’s Experience
Since 2012, we’ve been proud to provide expert roof repairs and replacements in northern Charleston and the surrounding area. Our team takes the time to explain each step of the process, so you know what’s going on with your roof. We walk your property with you before we begin so we can determine if any items need to be moved or if special precautions need to be taken. Going about our work in a safe and efficient manner is our top priority.
Our company offers shingle, metal, and specialty roofing options. We can discuss each option with you to help you determine what’s best for your home.
Our team provides window replacement services as well. Replacing old windows can help insulate your home, providing a more comfortable atmosphere throughout the year. Also, having new windows can lower your utility bills. We are glad to sit down and talk to you about the features of our windows.
Our roofing and window services have earned us a Top-Rated award from HomeAdvisor. We’re licensed, insured, and bonded, as well as accredited with the BBB. Our locally owned business is dedicated to serving the roofing and window replacement needs of our neighbors. Call our team at Charleston Roofs + Windows in Charleston today to schedule an appointment for a free estimate.